Refund Policy

Customer satisfaction is our priority and we pledge to handle all service requests in an expedited manner. If you wish to obtain a refund, please visit our customer service site or call 1-888-506-2111 within 3 days of your original purchase. Your IP and content usage will be reviewed before any refund request is honored and all refunds will be at the discretion of Protranstech BV. DBA NetPass.

Thank you,
Customer Support